Lodging an insurance claim can be a stressful and confusing time – but it doesn’t have to be!

At FD Beck, our qualified team of friendly insurance brokers have your back 100% of the time. We’ll work closely with you, your insurance provider and any third-party business like valuers or repairers, to ensure you get the best possible outcome.

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We’ll assist you by:

  • Providing expert advice during each stage of the insurance claim cycle.
  • Managing your claim on your behalf, so you can focus your attention on what really matters – we don’t just lodge and forget.
  • Achieving better outcomes. We’re part of the Steadfast Insurance Broker Group, so we can leverage the support of our industry network and contacts to successfully manage your claim, and if needed, dispute any negative outcomes.

In the event you need to make a claim, the first thing you should do is contact your insurance broker at FD Beck on 1300 155 338. If it’s after hours, take every step necessary to minimise any damage. You should also take note of the following:

  • If you’ve been the target of theft, burglary or malicious damage, notify the police immediately.
  • In the event of a liability claim, don’t admit any fault.
  • Report any claims as soon as possible.
  • When in doubt, contact us directly and we’ll advise you on what to do next.

Want to minimise your risk?

Talk to the team at FD Beck about how we can assist you through each stage of your insurance journey, to make your claims process as stress-free as possible.

Emergency Services Contacts

Service Contact number
Police, Fire and Ambulance 000
SES State Emergency Service 132 500

Should you require emergency assistance or your claim falls outside of our normal office hours you can make contact with the following 24 hour phone service;

Insurer Contact number
Allianz Australia Insurance 131 000
CGU Insurance 1300 550 194
QBE Insurance 1300 361 561
VERO/Suncorp 1300 888 073
Zurich Australian Insurance 131 687

Type of assistance required

Type of assistance required Company Contact number
Glass repairs Obrien Glass 1800 633 721
Carpet repairs and restoration Steamatic 1300 783 262
Claims assistance and assessment Crawford and Co 1300 135 790